Warranty & Returns

LIMITED WARRANTY- FOR SALES IN AUSTRALIA: Against defects for 2 years from the date of purchase. Product will be replaced or refunded at our option. At your cost, deliver product and Proof of Purchase to:

Seabreeze Supply Co

6 Grevillea Street
Byron Bay, 2481
NSW, Australia.
Phone - 02 6639 5555 
email -support@soundboks.com.au Your benefits under this warranty are in addition to your other rights and remedies under a law in relation to this product. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This will appear on your cart and checkout pages

Shipping Policy Most orders will ship within 24-48 hours during weekdays

Please allow additional time for orders placed during the weekend as our Couriers only pick up Monday to Friday at 4pm AEST

We do not deliver to PO box and prefer a business address for shipping where possible. RETURNS FOR WARRANTY - FOLLOW THE DIRECTIONS BELOW We want to provide you with excellent customer service if you need to return your Seabreeze Supply Co. Product. 

Please follow this procedure as it will enable us to give you up to date information as soon as you call. Before returning any items, please make sure you have R.A #. (Return Authorisation Number). This is basically your tracking number. Return Authorisation number’s (RA#’s) must be issued by Seabreeze Supply Co. Contact us via phone, fax or e-mail.  

To issue an RA#, we will need some information from you; 
Your full name, your delivery address, your contact phone number, what Seabreeze Supply Co. product you are returning and what is the fault?

All warranty claims must be accompanied with a PROOF OF PURCHASE from an authorised dealer.

All returns are best sent directly to Seabreeze Supply Co. Please use the street address above for the most prompt service. Make sure you use a traceable method of return e.g. courier or Registered Post. We cannot be responsible for lost packages. Please also ensure that your Seabreeze Supply Co. product is packaged well to avoid damage in transit (A box is best). Seabreeze Supply Co. takes no responsibility for items damaged in transit.

Make sure you include your name, return address and a phone number. Seabreeze Supply Co. will assess your product, and then advise you of the outcome.  

Seabreeze Supply Co. will do our best to turn around the return within 7 – 10 business days of receiving the return
​(depending on problem).

Seabreeze Supply Co. reserves the right to any decision on a faulty item.

LIMITED WARRANTY- FOR SALES IN AUSTRALIA: Against defects for 2 years from the date of purchase. Product will be replaced or refunded at our option. At your cost, deliver product and Proof of Purchase to Seabreeze Supply Co. at 6 Grevillea Street Byron Bay, 2481 NSW, Australia. Ph 02 6639 5555. Further details at www.seabreezesupply.co or contact support@soundboks.com.au Your benefits under this Seabreeze Supply Co. warranty are in addition to your other rights and remedies under a law in relation to this product. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Returns and Warranty Department Please send to:​SEABREEZE SUPPLY CO. 6 Grevillea Street Byron Bay  NSW  2481 Please contact:  
Phone:  (02) 6639 5555 Fax: (02) 6639 5566
Support - support@soundboks.com.au Info - ​info@soundboks.com.au